Family Rights and Dispute Resolution


Family Rights

Families involved with the EI Colorado program have rights and procedural safeguards under the federal law to protect them. Families must be informed of these rights and procedural safeguards throughout their time in the EI Colorado program so they can have an active role in the EI Colorado services provided to their family. Your service coordinator is responsible for ensuring you receive and are informed of these rights.
 

Dispute Resolution

A parent participating in Early Intervention Colorado has specific rights and safeguards to resolve disagreements related to their experience in Early Intervention. A parent or guardian has the right to three methods to resolve allegations that an Early Intervention state or federal statute has been violated. The Local EI Program is responsible for assuring parents' rights to:

  1. Request mediation at any time to ensure a parent has access to a non-adversarial process for the resolution of their disagreement.
  2. File a state complaint to resolve a disagreement with a Local EI Program or Early Intervention Service Provider on the identification, evaluation, placement or provision of Early Intervention services.
  3. Request a due process hearing as a formal procedure to file a state complaint and seek resolution to a disagreement.
 To make a complaint put the concern(s) in writing and include a signature and date. Complaints can be sent to EI Colorado at 710 South Ash St. Denver, CO 80246 attn. Moniqua Johl or access the optional forms below.
If you need assistance with this process please contact the EI Colorado Part C Administrator, Moniqua Johl at Moniqua.Johl@state.co.us.

Access the optional Formal Dispute Resolution Form in English
Access the optional Formal Dispute Resolution Form in Spanish